How do I access my account?
Sign in through NSB Money using secure member access.
Support Dashboard
Help when members need it.
Get guidance for account access, NSD transfers, cards, security and future NSB Money services.
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Digital Help
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Support Areas
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Member Access
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Guided Answers
Guided Answers
Common questions.
How do I send NSD?
Use the NSD Wallet Send feature to prepare a member-to-member transfer.
How do I replace a card?
Manage cards through NSB Cards or contact member support for assistance.
How is my account protected?
NSB Money uses identity verification, device controls, transaction monitoring and recovery processes.
Contact Support
Choose the right support team.
Member Support
General account, wallet and card assistance.
Contact supportTechnical Support
Platform, sign-in and device support.
Contact supportSecurity Team
Fraud, suspicious activity and recovery support.
Contact supportFuture Services
Treasury, exchange and upcoming financial services.
Contact supportNeed member assistance?
Join the NSB Money waitlist and our member support team will guide you through access, onboarding and upcoming account services.
Contact Support